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Last Updated On, Sep 14, 2026

Aeromexico Check-In: Online, App & Airport Guide

After completing your flight booking, the next thing you must know is the check-in process. With Aeromexico check in, you can choose from online check-in, the mobile app, self-service kiosks, or airport counters. Eligible domestic flights allow online check-in up to 48 hours before departure, while international flights open up to 24 hours before departure; Domestic Basic fares have a 24-hour window. This guide covers check-in methods, requirements, baggage procedures, airport timings, and what to do if online check-in does not work.

Aeromexico Check-In: What Are Your Options?

Aeromexico check-in is available through the airline website, mobile app, and eligible airport kiosks. Your best option depends on your route, fare, baggage, and whether another airline operates part of your journey.

Check-in option	Best for	Main benefit
Web check-in	Most eligible travelers	Convenient digital check-in before reaching the airport
App check-in	Smartphone users	Quick 2-step check-in
Self-service kiosk	Travelers needing self-service	Check in & print your boarding pass
Airport counter	Special assistance or unavailable online check-in	Personal support

Aeroméxico also provides separate instructions for flights operated by partner airlines, so check which airline handles your check-in when your itinerary includes a codeshare or partner-operated segment.

When Does Aeromexico Check-In Open?

Aeroméxico's published check-in information gives the following windows:

Flight	Online check-in opening	Airport Counter Check-In
Domestic flights	Up to 48 hours before departure	2 hours before departure
International flights	Up to 24 hours before departure	3 hours before departure
Domestic Basic fare	24 hours before departure	NA

Important: Airport cut-off times can vary by airport, route, and itinerary. Allow extra time for baggage drop, document verification, security, and other airport procedures.

How to Complete Aeromexico Check-In Online

The Aeromexico web check-in is available before departure, depending on your flight and fare type.

Step-by-step process

Open the Aeroméxico website or mobile app.
Enter your 6-digit booking code (PNR) or 13-digit ticket number and last name.
Select the passenger(s) checking in.
Choose or change your seat, if available.
Add baggage or other services, if required.
Confirm your check-in and download, save or print your boarding pass.

Useful tip: Enter the surname exactly as it appears on the reservation. If your booking cannot be found, recheck the reference number, ticket number, and surname before assuming there is a ticket problem.

Aeroméxico Internacional Check-In: What to Know

To check in for internacional (international) Aeroméxico flights, make sure your travel documents are ready before heading to the airport. Depending on your destination, you may need:

Passport
Visa or electronic travel authorization
Entry or immigration documents
Other destination-specific documents

Note: Online check-in does not replace required document verification. Check your destination’s entry and check-in requirements in advance, especially if your itinerary includes multiple countries or a partner airline.

Aeromexico App Check-In: A Convenient Option

The Aeroméxico app lets you check in and access your digital boarding pass in two simple steps.

Find your reservation: Open the app and enter your 6-digit reservation code (PNR) or 13-digit ticket number and last name.
Confirm and get your boarding pass: Select your flight, confirm your details, and save your digital boarding pass to your phone.

The app also lets you manage your trip details in one place. Before heading to the airport, make sure your phone is charged and your boarding pass is easy to access.

Airport Check-In Options

Self-Service Kiosks

At eligible locations, travelers can check in through kiosks using the steps below:

Find a kiosk: Look for Aeromexico self-service kiosks near the departure counters.
Enter your details: Enter your booking code or scan your passport, ID, or digital boarding pass.
Choose options: Select or change your seat and add available services or baggage.
Print: Print your boarding pass and baggage tags.

Kiosk availability and functionality can vary by airport and itinerary.

What Can You Do at an Aeromexico Kiosk?

Check in: Complete check-in using your booking details.
Check baggage: Print baggage tags and drop off bags where available.
Select a seat: Choose or change your seat, subject to availability.

Airport Counters

Visit an Aeromexico counter to check in or drop off checked baggage.

Note: Passengers with special services or certain complicated itineraries may need additional assistance at the airport counter. If a kiosk directs you to an agent, follow the instructions rather than repeatedly attempting the same process.

What If You Have Checked Baggage?

Online check-in does not replace the airport baggage process. After checking in online, go to the baggage drop-off area or counter. At eligible airports, Aeroméxico kiosks let you print baggage tags and complete available self-service baggage procedures.

Use this simple approach:

Carry-on only: Complete online or mobile check-in and proceed as required by the airport.
Checked baggage: Check in online first, then allow extra time to drop off your bag.
Special baggage: Allow additional time and confirm the required procedure before departure.

Aeroméxico recommends arriving 2 hours before domestic flights and 3 hours before international flights when checking in digitally. Allow additional time if you have checked baggage.

How to Check In Your Baggage at a Kiosk

Print the baggage tag: Keep the printed tag after removing it from the kiosk.
Attach the tag: Peel off the adhesive and secure the tag to the baggage handle.
Drop off your bag: Take the tagged bag to the designated baggage drop-off area.

What Do You Need for Aeromexico Check-In?

Keep these details ready before starting:

Six-digit reservation number or 13-digit ticket number
Passenger surname
Passport and required travel documents for international travel
Smartphone or tablet for mobile check-in
Aeroméxico Rewards number, if applicable

Aeroméxico recommends entering your Aeroméxico Rewards number during check-in so eligible benefits can be credited.

Having your booking information ready can make the process considerably faster.

Why Can’t I Check In Online With Aeroméxico?

Online check-in may be unavailable because you are outside the check-in window, your flight is operated by another airline, your documents need verification, or the website is experiencing a technical issue.

Common Reasons

Check-in window: You may be trying too early or after online check-in has closed. Check the applicable check-in times for your flight.
Codeshare flight: If another airline operates your flight, check in through the operating airline’s website using the required booking or ticket details.
Document verification: Some international itineraries and passengers requiring special assistance may need document checks at the airport.
Technical issue: A temporary problem with the Aeroméxico website or app may prevent online check-in.

What to Try

Verify your reservation number, ticket number, passenger surname and departure date.
Confirm which airline operates your flight.
Try the Aeroméxico app or a different browser.
Clear your browser cache or use incognito mode.
For codeshare flights, try checking in through the operating airline.
If online check-in still fails, arrive at the airport early enough to use a kiosk or speak with an Aeroméxico representative.

Do not wait until boarding time to resolve a failed online check-in.

Web vs App vs Airport: Which Check-in Option Should You Choose?

The right option depends on your situation.

Want to check in from home? Use Aeromexico check in online.
Prefer your smartphone? Use the Aeromexicoapp check in.
Forgot to check in before leaving home? Try an eligible airport kiosk.
Need special assistance? Allow extra time and be prepared to use the airport counter.
Flying on a partner-operated flight? Confirm which airline handles your check-in.

The best check-in method is the one that matches your actual itinerary, not simply the one that looks fastest.

Ready for a Smoother Journey? Check In Smart

With Aeromexico check in, the smartest approach is to confirm your route and fare, check in as soon as your eligible window opens, save your boarding pass, and allow enough airport time for baggage or document checks. Before booking, compare the complete fare and travel cost. Wizfair Travels can help you find suitable Aeroméxico options and save money while planning your journey.

FAQs

How early can I check in for an Aeroméxico flight?

Eligible domestic flights can be checked in online up to 48 hours before departure, while international flights can be checked in up to 24 hours before departure. Domestic Basic fares have a 24-hour check-in window.

Can I check in with my ticket number?

Yes, Aeroméxico allows passengers to use either a six-digit reservation number or 13-digit ticket number, along with the passenger's last name, to locate a reservation.

Can I use the Aeroméxico app for check-in?

Yes, Aeroméxico offers mobile check-in and mobile boarding-pass functionality.

Do I still need to go to the airport after online check-in?

Yes, when you need to check baggage or complete a required document verification, you should reach the airport even after checking in online. Online check-in does not eliminate applicable airport procedures.

How early should I reach the airport after online check-in?

Aeroméxico recommends 2 hours before domestic flights and 3 hours before international flights for travelers who check in digitally. Allow additional time if you have checked baggage.

Why can't I check in online?

Possible reasons include an ineligible itinerary, partner-operated flight, special service requirement, or document verification. Check your reservation details and allow sufficient time for airport assistance.